Backed by 45+ years of excellence. Your investment protected with comprehensive warranty coverage.
Our warranty isn't just a promise—it's a commitment to quality that's backed by decades of proven performance.
All EXPOL products are backed by our industry-leading warranty terms
BRANZ tested and certified for peace of mind and guaranteed performance
Warranty periods vary by product - up to 50 years for select insulation products
Detailed warranty coverage for our complete product range.
If you live in New Zealand and you are the original consumer purchaser (i.e., the homeowner or building owner, not the builder, installer or contractor) or any transferee tracing back to the original consumer purchaser (the "Purchaser") of this product, you are entitled to the benefits of this warranty.
Download EXPOL Warranty Terms (PDF)| Product | Warranty Period | Conditions |
|---|---|---|
| EXPOL COATED EDGE INSULATION | 10 YEAR | • Be free from defects in material and/or workmanship that materially affect its performance in the home or building in which originally installed. • Meet performance requirements as detailed in the EXPOL Technical Data sheet • Retain at least 80% of its advertised R-value. |
| EXPOL EXPANDED POLYSTYRENE (EPS) | 20 YEAR | |
| EXPOL EXTRUDED POLYSTYRENE (XPS) | 15 YEAR | |
| EXPOL UNDERFLOOR | 50 YEAR | • The product is free from manufacturing defects for a period of 50 years from the date of purchase. |
Complete warranty information for each product category
Simple, straightforward process to get your warranty claim processed quickly.
Call Expol or email with your product details and issue description.
Provide proof of purchase, installation photos, and any relevant technical documentation.
Our technical team will assess and provide replacement or repair solution within 5 business days.
For further, detailed information on all products contact EXPOL 0800 86 33 73